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Consumer Internet Sales Policy

Monessen is proud to be represented by qualified authorized dealers throughout North America. Our dealers are trained to provide exceptional assistance when determining the best product for your home. They alone can offer you a complete buying experience including warranty, service and support. We highly recommend utilizing one of these dealers when selecting and installing your Monessen product. Monessen will not service, warranty, or support any sale made over the internet or any sale made by an unauthorized agent. If your purchase is made via the internet, that seller assumes all liability for freight damage, service, installation, warranty support and technical assistance. Monessen will bear absolutely no responsibility for purchases made via the internet or from an unauthorized dealer.